Privacy Policy
Last Updated: March 2025
sirethquona respects your privacy and we're committed to protecting your personal information. This policy explains what we collect, why we collect it, and what we do with it.
We're based in Australia and follow the Australian Privacy Principles under the Privacy Act 1988. If you're reading this, you deserve to know exactly how your information is handled.
What Information We Collect
When you use our financial education platform, we collect different types of information. Some you give us directly, and some we gather automatically.
Information You Provide
- Your name, email address, and phone number when you create an account
- Payment details when you enrol in courses
- Business information if you register for corporate training
- Communication preferences and feedback you share with us
- Any questions or concerns you submit through our contact forms
Information We Collect Automatically
When you visit our site, we gather technical information to improve your experience:
- IP address and browser type
- Pages you visit and time spent on our platform
- Device information and operating system
- Referring websites and search terms used
How We Use Your Information
We don't collect data just to have it. Everything we gather serves a specific purpose that benefits your learning experience.
| Purpose | What This Means |
|---|---|
| Course Delivery | Providing access to educational materials and tracking your progress |
| Communication | Sending course updates, responding to inquiries, and sharing relevant information |
| Payment Processing | Handling transactions securely and maintaining financial records |
| Platform Improvement | Analyzing usage patterns to enhance user experience |
| Legal Compliance | Meeting Australian regulatory requirements and protecting both parties |
We'll never sell your personal information to third parties. That's not how we operate.
Sharing Your Information
Sometimes we need to share information with trusted partners, but only when necessary and always with care.
- Payment Processors: We work with secure payment providers to handle transactions. They only receive information needed to process payments.
- Course Platform Providers: Educational content is delivered through trusted platforms that meet our security standards.
- Email Service Providers: Course communications are sent through professional email services with strong privacy protections.
- Analytics Services: We use tools to understand how people use our site, but all data is anonymized.
- Legal Requirements: If Australian law requires disclosure, we'll comply while protecting your interests where possible.
All third-party providers are carefully selected and contractually bound to protect your information.
Your Rights Under Australian Privacy Law
The Privacy Act 1988 gives you specific rights. Here's what you can do with your information:
- Access Your Data: Request a copy of all personal information we hold about you. We'll provide this within 30 days.
- Correct Information: If something's wrong or outdated, let us know and we'll fix it promptly.
- Request Deletion: Ask us to delete your account and associated data. Some information may need to be retained for legal reasons.
- Withdraw Consent: Change your mind about marketing communications or data processing at any time.
- Lodge a Complaint: Contact us first, but you also have the right to complain to the Office of the Australian Information Commissioner.
To exercise any of these rights, send an email to support@sirethquona.com with your request. We'll respond within 5 business days.
How We Protect Your Information
Security isn't just a checkbox for us. We've built multiple layers of protection into our systems.
Technical Measures
- SSL encryption for all data transmission
- Secure servers located in Australian data centres
- Regular security audits and vulnerability testing
- Multi-factor authentication for account access
- Encrypted database storage for sensitive information
Organizational Measures
- Staff training on privacy and data protection
- Strict access controls limiting who can view your data
- Regular backup procedures to prevent data loss
- Incident response procedures for any security concerns
While we work hard to protect your information, no system is completely foolproof. If we detect any breach affecting your data, we'll notify you within 72 hours and take immediate action to minimize impact.
Data Retention
We don't keep information longer than necessary. Here's how long we typically retain different types of data:
| Data Type | Retention Period |
|---|---|
| Account Information | Duration of account plus 2 years |
| Course Progress Records | 5 years after course completion |
| Payment Records | 7 years (Australian tax law requirement) |
| Marketing Communications | Until you unsubscribe, then deleted within 30 days |
| Support Correspondence | 3 years after last contact |
| Website Analytics | 26 months in anonymized form |
When data reaches the end of its retention period, it's securely deleted from our systems and backups.
Cookies and Tracking
Our website uses cookies to function properly. Here's what you should know about them.
Essential Cookies
These are necessary for the site to work. They remember your login status and keep your session secure. You can't disable these without breaking the site.
Analytics Cookies
We use these to understand how visitors interact with our site. All information collected is aggregated and anonymous. You can opt out through your browser settings.
Preference Cookies
These remember your choices like display settings or course preferences. They make your experience more personalized but aren't required.
Most browsers allow you to control cookies through settings. Just know that blocking certain cookies might affect how well the site works for you.
Children's Privacy
Our services are designed for adults. We don't knowingly collect information from anyone under 18 years old.
If you're under 18 and want to use our platform, please have a parent or guardian create an account and supervise your access. If we discover we've accidentally collected information from someone under 18, we'll delete it immediately.
International Data Transfers
We primarily store data within Australia. However, some of our service providers operate internationally.
When your information needs to cross borders, we make sure the receiving country has adequate privacy protections. We use standard contractual clauses approved by Australian privacy regulators to safeguard your data during international transfers.
You have the right to request details about any international transfers of your personal information.
Changes to This Policy
Privacy laws and our practices evolve. When we update this policy, we'll change the date at the top of this page.
For significant changes, we'll send you an email notification at least 30 days before the new policy takes effect. Continuing to use our services after changes go live means you accept the updated terms.
We recommend checking this page periodically, especially before sharing new information with us.
Questions About Your Privacy?
We're here to help. If anything in this policy is unclear or you have specific concerns about your information, reach out to us.
Email: support@sirethquona.com
Phone: +61478661807
Mail: 12 Brindabella Cct, Australian Capital Territory 2609, Australia
We respond to privacy inquiries within 5 business days.